Starting Jan. 1, 2025, a convenience fee will be added to all credit and debit card transactions with the City of Delaware. In the past, the city has absorbed the fee that is assessed by the credit card companies. We have other payment options available
that avoid the fee.
The fees are 3.50% or min $2.50 for credit/debit payments and $1.95 for E-check payments.
Please contact us for more information:
Utility Billing: 740-203-1250 (option 4)
Office Hours are Monday through Friday from 8am to 5pm.
Instructions for creating your online account can be found
here.
Please note: If you are already signed up for ACH Auto Debit, do not try to enroll in autopay.